Slipcovers FAQ

An Overview: 

Slipcovered furniture is the heart of Rachel Ashwell style. Slipcovers can be made to look sleek or frilly, fancy or plain depending on the fabric and whether it has detailing such as ruffles or welts. There is a myriad of fabrics, detail choices, and ease of care which are all factors when choosing slipcovered furniture. All of our slipcovers are handmade in Los Angeles, CA.

How are your slipcovers constructed? 

 Each slipcover is custom fit to each frame style. The fitting of a slipcover is crucial depending on the body of furniture. When slipcovering a piece of furniture, the piece is measured first. Then like a haute couture gown, the fabric is custom cut to size. All seams are over locked, skirts lined and then sewn into a slipcover. (Seams are overlocked to prevent fraying when the piece is machine washed) A cotton cord is used inside the welt. Attached to the deck of the slip is a Rachel Ashwell label to help set the slip in the place when putting it back on the frame. All Rachel Ashwell slipcovers feature a zipper closure for a more tailored fit and ensure easy care and removal. Slipcovers are pre-shrunk; they are machine washable and can be tumble dried.

Because each slipcover is made to uniquely fit each piece, we do not make any pre-made slipcovers.

In NY and SM there is a contracted slip maker who can go out to a customer’s home and custom make a slip for a non- Rachel Ashwell or custom made furniture frame for an additional cost.

What fabric options do you offer?

Rachel Ashwell offers a wide variety of fabrications designed and created by Rachel Ashwell and her design team. Rachel Ashwell uses these fabrics in adult bedding, accessories and of course slipcovered furniture. Rachel Ashwell fabric is all pre-washed, although slight shrinkage still may occur.  Please CLICK HERE to view our entire collection of fabrics.  Rachel Ashwell also carries an assortment of outside vendor fabrics as an option to our customers. These are fabrications/prints that Rachel Ashwell feels compliment her own line of fabrics. Please contact one of our associates for further information on these complimentary fabrics. 

Do you offer CFA? 

A CFA (or cutting For Approval) is requested for furniture orders where the customer is concerned about dye-lot variation. The production team will send a cutting upon request of the specific fabric and roll/dye-lot the slip is being cut from. It is then at the customers discretion whether to approve or reject the cutting/dye-lot. If a customer rejects the dye-lot there is no guarantee time frame on when the next dye-lot will be available. Rachel Ashwell does not accept responsibility for any dye-lot variation in fabric. The production of the furniture frame proceeds while waiting for the CFA approval from the customer.

Do you offer COM? 

Customer’s Own Material- Customers have the option of choosing a fabric outside the lines we carry in the store or online, this is knowbn as COM. We cannot be responsible for fabrics not purchased at Rachel Ashwell. There will be a separate charge for COM fees. The price up charge is a cutting and processing fee. Our associates will request that a COM form, be filled out and accompany the fabric to our corporate offices.

How should I care for my slipcovers? 

All Rachel Ashwell slipcovers are pre-shrunk. Our slipcovers are designed and constructed for home machine washing and drying. Our product is meant to be washed and easy to care for. When washing it is okay to wash cool and tumble dry low. Rachel Ashwell pieces have zippers for a more tailored fit. We do not recommend dry cleaning or bleach. Dry cleaning is a chemical process which causes the fabric to weaken and disintegrate. Dry cleaning can also fade the colors in a fabric more quickly than machine washing. We recommend closing all zippers on the slipcovers before washing.

Do you replace slipcovers?

Slipcovers made/purchased 2010 or after can be purchased through one of our associates. The customer may be asked to send the slipcover to our corporate office to be used as patterns for the replacements.  The slipcovers will be returned to the customer via UPS. After 33 years, our subcontractor who has made our slipcovers from patterns for frames made between 1989 through 2009, is no longer in business.  We are still able to make slipcovers for frames made from 1989 through 2009 via house calls where our manufacturer can cut directly on frames in Southern California and New York.  If you are not located in either of these areas and you are able to find a local slipcover professional in your area, we are happy to sell fabric by the yard. 

Do you replace slipcovers for pieces that are not Rachel Ashwell?

As long as the existing furniture item has a slipcover that our manufacturer can trace from, we can likely replace non-Rach Ashwell slipcovers.  Please contact customerservice@shabbychic.com or (888) 393-5875 for pricing, lead times and any other general questions you may have.  Please note that 

Can I customize my slipcover?

Customizing slipcovers is always available to our customers. From a contrasting welt to multiple fabrics we can accommodate the look the customer requests. In customizing anything it is crucial that you discuss with an associate, the exact details. 

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